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I noticed that our Help Center has the pinned posts in a different order than I'm used to seeing on many of the other sites.

It seems that it may be a matter of site age what the default order for these pins is but the order on the other sites makes a lot more sense to me and I'd appreciate it if we could have the same order here on A&C.

Currently the order is:

  • What types of questions should I avoid asking?
  • What does it mean if a question is "closed" or "on hold"?
  • What topics can I ask about here?

The order on the other sites, which I prefer, is:

  • What topics can I ask about here?
  • What types of questions should I avoid asking?
  • What does it mean if a question is "closed" or "on hold"?

This is a much more natural progression. It sets the emphasis on the positive question "what can I ask about" - which is also something we can customize to the site - whereas the others are generic, less helpful, and more negative.

There's actually a general request for this on MSE but, since it's been passed over, I thought I'd ask it here.

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Short answer is "ask a CM."

Longer answer is that there is no tool specifically for choosing the order of these, it depends on what was pinned most recently, and also edited most recently, which is sometimes mod-editable depending on the page, but probably not for all pages, and yadda yadda yadda just ping one of us.

Bonus answer is that I seem to have uncovered a bug while looking into this (NO I DID NOT BREAK IT IT WAS ALREADY BROKEN STOP LOOKING AT ME LIKE THAT) so it'll be just a moment to actually re-order these for you...

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